My Order Is Missing an Item

If part of your order is missing, this article explains how to report it quickly through the ETNOWE app. Follow simple steps to submit details, upload photos if necessary, and allow our support team to work with the merchant to resolve the issue fast.

Written by Atinuke Animashaun

Updated 1 month ago

If something is missing from your delivery:

Go to Orders → Completed Orders.
Select the order and tap Report an Issue.
Provide details and upload a photo (if applicable).
Our support team will contact the merchant to resolve it quickly.

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