I Got Charged Incorrectly

This article helps you understand and resolve incorrect charges. You’ll learn how to review your order summary, identify promo or fee changes, and contact ETNOWE Support with the right information to request a correction or refund.
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Written by Atinuke Animashaun
Updated 1 month ago

If you were charged the wrong amount:

  • Check your order summary for any promo codes or adjustments.

  • Contact ETNOWE Support with your order ID and payment receipt.

  • Our team will verify and issue a correction or refund if necessary.

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