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 Refunds & Return Policy

Find out how refunds and returns work on ETNOWE, including how to report issues and how refund requests are processed.
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Written by Atinuke Animashaun
Updated 1 month ago

ETNOWE ensures fairness and transparency for both customers and merchants.

Reporting an issue:

  • Wrong or Missing Items: Report within 24 hours through the app or email support@etnowe.com.

  • Damaged Products: Take clear photos and submit them through the support portal or in-app help section.

Refunds:

  • Refunds are processed to your original payment method within 5–7 business days after approval.

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