The ETNOWE app is designed to be simple, intuitive, and easy to use for both customers and merchants. Each user type has features tailored to their experience.
For Customers
The ETNOWE app offers a clean and user-friendly interface with two main tabs: Groceries and Restaurants. Here is a breakdown of each screen:
Home Screen
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View nearby stores and restaurants
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Explore categories (Groceries, Ready Meals, Essentials, etc.)
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Check ongoing promotions and discounts
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Access your shopping cart
Explore Screen
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Watch merchant reels
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Discover trending items and featured stores
Stores Screen
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Browse:
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All stores
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Your favorites
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Pickup-only locations
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Pickup & delivery stores
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Coming soon stores in your area
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Orders
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Track your current orders in real time
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View past orders, receipts, and reorder items easily
Account
Manage your personal settings, including:
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Profile details
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Change password
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Update delivery addresses
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Manage payment methods
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Access Help & Support
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Invite friends
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Sign out
For Merchants
The ETNOWE Merchant App helps businesses efficiently manage store operations, orders, and account information.
Home Screen
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View all new incoming orders
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Accept or decline orders immediately
In Progress Screen
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Monitor orders you’ve accepted
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Track orders assigned to delivery partners
Completed Screen
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Review all successfully completed orders
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Access order records for reporting and reconciliation
Profile Screen
Manage everything related to your business:
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Update profile & business details
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Switch between multiple stores
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Change password
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Add or remove team members
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Set store opening hours
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Post and view merchant reels
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Update banking details for payouts
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Access Help & Support
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Delete your account if needed
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Sign out
Quick In-App Support
Both customers and merchants can contact ETNOWE Support directly from the app for:
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Order issues
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Payment problems
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Delivery concerns
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Account assistance
Support is available through chat and email, making it easy to get help anytime.
