Features & Tools
Real-Time Chat with Stores/Restaurants
Learn how to use ETNOWE’s real-time chat feature to communicate instantly with stores and restaurants after placing an order. This article explains where to find the chat option, how to message merchants, and when chat is available.
Location-Based Ordering
Understand how ETNOWE uses your location to show nearby stores, delivery availability, estimated delivery times, and fees. This article also explains how to manually change your location to browse other areas.
Push Notifications
Find out how ETNOWE push notifications keep you informed about order updates, promotions, new stores, and delivery progress. Learn why enabling notifications on your device is important for real-time updates.
Wishlist & Favorites Feature
Learn how to save your favorite stores, meals, and grocery items for faster reordering. This article explains how to add items to Favorites and where to access your saved list anytime in the app.
How to Track Your Order in Real-Time
Discover how to track your ETNOWE order from preparation to delivery. This article covers live order updates, the real-time driver map, and how to confirm delivery once your order arrives.
Loyalty & Rewards Program
Learn how ETNOWE’s rewards system works through the Invite Friends feature. This article explains how to find your referral code, how rewards are earned, and where bonuses appear in your account.